Cookie Policy
Synaptic Technologies uses cookies and similar tracking technologies across our enterprise solutions and digital platforms to keep our systems secure, remember your preferences, and understand how our technical documentation and client portal are used. This Cookie Policy explains what cookies are, the categories we use, and how you can manage them.
What Are Cookies
Small text files placed on your device when you visit our site, allowing us to recognize your browser and store certain information between sessions.
Why We Use Them
Cookies keep your session secure, help our platform load balance correctly, and let us understand aggregated usage patterns to improve performance.
1. Scope of This Policy
This policy applies to all cookies and comparable technologies (such as local storage and tracking pixels) used on Synaptic Technologies websites, the client portal, and our technical documentation. It should be read alongside our Privacy Policy, which governs how we handle personal information more broadly.
Types of Cookies We Use
We categorize cookies by the purpose they serve. Essential cookies cannot be disabled without affecting core functionality, while the remaining categories are optional and can be controlled through your cookie preferences.
| Category |
Purpose |
Duration |
| Essential |
User authentication and secure portal access. |
Session |
| Analytical |
Aggregated usage patterns to optimize load balancing. |
2 Years |
| Functional |
Remembers language preferences and regional settings. |
1 Year |
| Performance |
Measures page load speed and system responsiveness to guide engineering improvements. |
1 Year |
Third-Party Cookies
Certain features of our platform rely on trusted third parties, such as analytics providers and embedded documentation tools. These partners may set their own cookies to deliver their services, subject to their respective privacy and cookie policies.
"Third-party cookies are only enabled where they support a specific, disclosed function of our platform, and never to sell or share your data for unrelated advertising purposes."
1. Categories of Third Parties
- Analytics providers used to measure aggregated, anonymized platform usage.
- Security and fraud-prevention vendors supporting our client portal.
- Documentation and support tooling embedded within our technical resources.
Managing Your Preferences
You can control or disable cookies at any time. Please note that restricting essential cookies may impact the availability of secure portal features.
- Adjust cookie settings directly through our cookie consent banner on first visit or at any time via the preferences link in our site footer.
- Configure your browser to block or delete cookies; instructions vary by browser and are available in each browser's help documentation.
- Opt out of specific analytics providers directly through their own opt-out mechanisms where available.
1. Impact of Disabling Cookies
Disabling non-essential cookies will not prevent you from using our public-facing pages, but may limit certain personalized or performance-related features across our platform.
